Management Team

Dato’ Dr Jacob Thomas, a medical doctor, has vast experience in hospital management, having served in various capacities at Ramsay Sime Darby Health Care (RSDH). He was the Executive Director of their Flagship Hospital, Subang Jaya Medical Centre for 9 years from 1998 till 2006. Dato’ Dr Jacob is currently the group medical advisor at Ramsay Sime Darby Health Care which comprises of seven hospitals in Malaysia and Indonesia and a Day Surgery Centre in Hong Kong. RSDH is a leading tertiary care medical group in the region, reputed for its quality medical care and service excellence.

Recently Dato Dr Jacob was appointed as the Champion (Head) of the Private Healthcare Productivity Nexus under the Malaysia Productivity Corporation (MPC), which seeks to improve productivity of the private healthcare sector in Malaysia. This also includes the much-awaited enhanced Public Private Partnership (PPP). He serves as a Councilor of the Malaysian Society for Quality in Health (MSQH), which is an accredited member of ISQua. Dato Dr Jacob has been a member of Joint Commission International (JCI) board since 2014. Since January 2021, he has been appointed as the Chair of this prestigious board, which is based on Chicago, USA. He has served as the Chairman of The Association of Private Hospitals of Malaysia (APHM) board from 2008 till 2018. He was also the Chairman of the Board of Directors at Ramsay Sime Darby Health Care since its formation in 2013 till August 2021.

Dato Dr Jacob works closely with Malaysia Healthcare Travel Council (MHTC) and various Government agencies and NGOs to promote Malaysian Healthcare both locally and internationally.

He is a much sort after speaker at many conferences and seminars both locally and internationally. Dato Dr Jacob also sits on the Editorial Board of many Healthcare Magazines and assists as an advisor and judge for regional Healthcare Conferences and Awards.

Dato Dr Jacob Thomas was the recipient of the 2019 Lifetime Achievement Award for Healthcare by Global Health & Travel. This prestigious award is a testament for his contribution to the development of healthcare regionally

Anirudh has 14 years of experience across management consulting, investment banking and corporate development, with a focus on the healthcare sector. Currently, Anirudh is the Group Head for Strategy and M&A at Ramsay Sime Darby Health Care (RSDH). In this role, he is responsible for leading all investment activities, joint ventures and business partnerships to accelerate the expansion of the business operations in Asia.

Before joining RSDH, Anirudh worked with Credit Suisse in Singapore. He was a Director in the Southeast Asia Corporate Finance team and involved in the origination and execution of M&A, financing and capital market transactions. He was also responsible for leading healthcare client coverage in the Southeast Asia region. Previously, he was with Credit Suisse in New York as a Vice President in the Healthcare Investment Banking Group. Prior to Credit Suisse, Anirudh was a management consultant with PRTM / PricewaterhouseCoopers in their U.S. Life Sciences Industry Group.

Anirudh received a Master of Business Administration degree with concentrations in Finance and Accounting from The University of Chicago, Booth School of Business and earned a Bachelor of Science, Electrical Engineering degree from the University of Michigan, Ann Arbor.

Mandy Phang is a true-blue marketer, having begun her career in the digital marketing and advertising field. She has vast experience in rolling out award-winning, digitally-led and integrated marketing campaigns for various industries including automotive, banking, telecommunication, computing, FMCG and more. Taking the leap from her strong advertising background, Mandy further expanded her marketing career by entering the corporate world where she spent close to 13 years in a leading role with brand building management and involvement in major CRM projects for Toyota and Lexus. Mandy further pursue her career as the Marketing Director in Sunsuria Berhad, a public-listed property development company. She spearheads the drive and growth of the company’s corporate branding and leads all product and marketing strategies that have helped position Sunsuria as one of the fastest growing boutique-sized property developer in Malaysia

Mandy joined Ramsay Sime Darby Health Care in October 2019 as Group Head of Branding and Communication overseeing and leading the group wide strategy, development and leadership in brand advertising, media relations, contact centre and digital marketing initiatives for Asia region including Malaysia, Indonesia and Hong Kong. She holds a Bachelor of Degree in Marketing and Management with more than 20 years of experience in the marketing related field.

Kenneth, who graduated from University of Texas in Information Systems and earned his professional certification in SAP, brings with him, over 25 years of experience in various IT roles, across diverse industries, of which, more than 10 years were spent in leading and driving IT Digital Adoption and Transformation. Prior to joining us, Kenneth was the IT Director for Sunway Medical Centre and has successfully spearheaded many digital transformation projects, amongst others, HospitalManagement Information System, Digital Process Optimization solutions and Customer Experience-related applications. He was also responsible for the establishment of a robust IT environment there, with the setup of Disaster Recovery facility and IT infrastructure redundancies, and the continuous strengthening of IT Security platform. Kenneth is passionate about employing Digital Transformation to meet an Organization’s strategic goals and objectives. Please join me to welcome Kenneth to the RSDH family and wish him all the best in this role.

Benedict Sulaiman, an Indonesian citizen with more than 20 years of experience in multi-industry group and companies. He earned his Bachelor degree in Computer Science from Bina Nusantara and Master in Management from the same University. A certified Microsoft System Engineer and also held Certifications in Financial Planning and Risk Management. He has a strong IT and business background, especially in IT Project Management, IT Infrastructure, SDLC and has successfully led major IT initiatives in several companies conducting standardization and centralization of IT. Prior of joining us he was a Senior VP of IT at Hana Bank Indonesia, managing IT Project Management and IT Governance, Risk and Security delivering several key IT initiatives. Before that he also held several key positions at Lippo Group in a span of 17 years, a major multi-industry group, with last major position as GM ICT Head Operation and Pipeline at Siloam Hospitals Group, delivering IT standardization and new hospital development all across Indonesia. Other key positions were as Corporate Secretary and IT at PT Star Pacific Tbk and Manager at PT Bank Lippo Tbk. He joined Ramsay Sime Darby Healthcare in July 2021 as VP IT with a huge task to lead and conduct IT transformation in our hospitals in Indonesia, in this role he will oversee the overall IT initiatives and directives in Indonesia.

Christian Santoso joined Ramsay Sime Darby Health Care Indonesia (RSDH ID) in May 2020 as VP Marketing & Operations In this role Christian overseeing and lead the Marketing and Operation department in all hospital’s unit in Indonesia.

Christian has a nursing educational background from The Netherlands and more than 12 years’ experience in hospital business in Indonesia, especially in marketing and business development. Before joining RSDH ID, Christian was with Columbia Asia Indonesia (Group) as Country Manager Marketing, OMNI Hospitals (Group) as Commercial Development & Market Research Manager, Pacific Healthcare Services as Project & Operations and Medikaloka Healthcare as Operations & Marketing.

During his carrier in Healthcare Industry Christian have experience in initiate & develop Marketing and Operations department foundation: Product Development, Market Research, Community-Corporate-Insurance Relation, Patient Experience Program, Centralized Call Centre and Digital Marketing for Hospitals Group.

Having more than 25 years experiences in Human Resources Management, a highly knowledgeable business savvy resource who parlays subject matter expertise on Industrial relation, employee relations compensation and benefit management, talent management and legislative compliance, development program and leadership coaching with experiences for various industries including FMCGs, Capital Market Services and Mining.

Elizabet joined Ramsay Sime Darby Health Care in September 2020 as Vice President Human Resources leading the country HR strategy, development and leadership initiatives/programs for Indonesia, She holds a Bachelor of Degree in Law and passed Indonesia Bar Examination in 2011 under PERADI (Indonesia Law Association).

Evelyn joined Ramsay Sime Darby Health Care Indonesia in January 2021, as Chief Financial Officer, responsible for leading and coordinating finance matters in Indonesia business unit. She brings with her more than 20 years of experience in FMCG and retail industries, having spent time working with Philip Morris Indonesia and Coca Cola Amatil Indonesia among others. Most recently she was Vice President of Finance in PT Electronic City Indonesia Tbk.

She holds a Bachelor Degree in Accounting, and enjoys travelling in her spare time. 

Constance oversees the legal aspects of our business. She provides legal support to the leadership and operations in regards to monitoring compliance, specifying internal governance policies, providing advice on contractual obligations, statutory, data protection, agreements, Mergers & Acquisitions, and litigation.

Constance has more than 23 years of experience in the legal field. She started her career in 1998 as a Legal Assistant at Messrs Taye & Co. and prior to joining RSDH, she was the General Manager, Legal for Mah Sing Group Berhad.

She holds a Bachelor’s Degree in Law from University of London. Constance was admitted to the Malaysian Bar in 1996.