Ramsay Sime Darby Health Care Group is guided by the philosophy of ‘people caring for people’. Every decision we make aims to make a significant and positive difference in the world, be it for the current or future generations.

RSD Cares is our commitment to sustainability, with key focus on our staff, our immediate communities, and the health of our planet.

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Caring for our people

At Ramsay Sime Darby Health Care Group, the ability to provide exceptional quality and service is only possible with the help of our dedicated staff.

It is our staff who spearhead the Group’s philosophy of ‘people caring for people’.

Our people are at the centre of all that we do, which is why we are dedicated to creating a culture that is caring and inclusive, one that supports the mental health and wellbeing of everyone involved.

Our staff need to be empowered and developed so that we can continuously deliver high-quality, safe and effective clinical care. We believe that it is only with such an environment can the Group strive for excellent patient outcomes and customer satisfaction, and be a trusted partner for all our doctors, consultants, nurses and clinicians.

Our pillar of Caring for our People directly supports the UN Sustainable Development Goals:

  • SDG 3 – Ensure healthy lives and promote well-being for all at all ages
  • SDG 4 – Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all
  • SDG 5 – Achieve gender equality and empower all women and girls
  • SDG 8 – Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all
  • SDG 10 – Reduce inequality within and among countries


Grooming the best through the Global Graduate Programme

Ramsay Sime Darby Health Care (RSDH) provides quality health care services through our fully fledged hospitals in Malaysia and Indonesia.

The success and growth of the Group throughout the years is largely due to our people. People are, after all, at the heart of our organisation; from the patients we treat and the communities we serve to the doctors, nurses and supporting staff we have on our team.

Every patient who walks through our doors is someone’s loved one, thus deserving consistent and excellent medical care. 

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A Shining Light Amidst a Pandemic

As one of the leading hospitals under the Ramsay Sime Darby Health Care Group, RS Premier Jatinegara (RSPJ) in Indonesia always goes the extra mile in caring for its patients. However, it also values individuals who make up the RSDH family, in line with one of the three Ramsay Sime Darby Cares pillars of sustainability – Caring for our People.

This culture is fully embraced by all RSDH staff, in the way we interact with colleagues and how we look out for the well-being of each other.

One doctor who displays such character in her daily life is Dr Ida Bernida, a pulmonologist-respiratory physician who is passionate about working with and helping those around her.

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First Step Towards Sustainability – Café 35

In addition to boasting top quality healthcare, a noteworthy hospital is also able to present good food and beverage offerings. F&B outlets are, after all, venues that will be frequented by both visitors, families of patients, doctors, and staff. 

Noticing the shortcomings of the hospital’s cafeteria, Subang Jaya Medical Centre (SJMC) CEO Trish Hogan decided that it was time to give the venue an upgrade.

The old café area was not conducive to being a relaxing, soothing, and healthy place to spend time and enjoy the company of others, and this is what we wanted to create. Hence, the old café desperately needed a face lift! 

Together with the hospital’s Director of Commercial & Financial Services Rachel Woo, it was decided that the new café will be the hospital’s first ‘plastic-free zone’.

Complete revamp

Located on the ground floor of SJMC’s outpatient centre, the eatery was named Cafe 35 to commemorate the hospital’s 35th anniversary.

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RSDH rises to the challenge to vaccinate Persons with Disabilities 

A large proportion of individuals with disabilities or persons with disabilities (PWDs or OKU) are at a higher risk of severe infection and even death from the COVID-19 virus due to a weakened immune system from underlying medical conditions.

According to a recent Fair Health White Paper analysis carried out by the John Hopkins University School of Medicine, US, individuals with developmental and intellectual disabilities were also more vulnerable to the virus*. People with intellectual disabilities were three times more likely to lose one’s life if they contract the virus as compared to those without such disabilities.

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Caring for our planet

The key to a healthier planet is to have dedicated initiatives that will reduce our carbon footprint.

The Group recognises the worsening effects of climate change and has pledged to play our part by conserving energy and water, reducing the usage of useless plastics, reducing greenhouse gas emissions, and expanding our recycling and sustainability efforts.

We are always looking to work with ethical and responsible suppliers who share this vision of sustainability.

Our pillar of Caring for our Planet directly supports the UN Sustainable Development Goals:

  • SDG 12 – Ensure sustainable consumption and production patterns
  • SDG 13 – Take urgent action to combat climate change and its impacts


Advocating face masks usage while caring for the environment

During the initial outbreak of COVID-19, the disease was primarily transmitted from person to person through respiratory droplets. When you cough, sneeze, talk, shout or sing, respiratory droplets are released into the air. These droplets may subsequently land on the face of people who are in close proximity, possibly touching the lips or near the nostrils. The use of face masks was highly encouraged for infection control and to prevent cross-contamination.

Advice later turned into a legal requirement in Malaysia as the pandemic started spreading across the country in mid-2020. With the new Delta variant transmissible airborne, face masks have become more essential than ever.

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Environmental Sustainability Is the Road to A Better Future

In 2006, a ground-breaking documentary was released depicting former US presidential candidate Al Gore on his lecture circuit on the threat of climate change. An Inconvenient Truth received no less than 18 international accolades, including two awards at the 79th Academy Awards, and was credited for raising the general awareness of global warming and sparking corporate change in how companies run their businesses.

One and a half decades later, the world is still in this war against climate change.

The continuous and extensive burning of fossil fuels brings about a massive increase in greenhouse gasses, which in turn is a major contributor to climate change. A rise in the number of floods, droughts, unpredictable weather phenomena and natural disasters is proof that climate change is well and truly here.

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Caring for our community

Our actions at Ramsay Sime Darby Health Care Group have direct consequences on the communities we operate in.

RSD Cares is our commitment to give back to the community, be it through large- or small-scale projects.

In line with our pillars of sustainability, the Group invests in clinical education and training across the organisation, as well as in medical research. The result will not only serve to improve the health of our patients but aid the advancement of health care for the broader community. We believe in a comprehensive approach towards health care prevention.

Our pillar of Caring for our Community directly supports the UN Sustainable Development Goals:

  • SDG 3 – Ensure healthy lives and promote well-being for all at all ages
  • SDG 4 – Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all
  • SDG 10 – Reduce inequality within and among countries
  • SDG 17 – Strengthen the means of implementation and revitalise the global partnership for sustainable development


Giving Back To The Community Through Free Surgeries

The Ramsay Sime Darby (RSD) Health Care Group has always been guided by the philosophy of people caring for people.

Over the past few years, the RSD Health Care Group in Indonesia has been actively involved in initiatives to improve the health and wellbeing of the community in need.

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Lending a helping hand to the community of East Nusa Tenggara

In April 2021, Seroja Cyclone hit southern Indonesia, causing the loss of many lives and bringing destruction to everything within its path.

Among the worst hit areas was the province of East Nusa Tenggara. The disaster affected more than 470,000 people. From this total, 179 lost their lives, 271 were injured and 45 people were recorded missing.

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RAMSAY CARES - Special Social Club for staff (ID)

RS Premier Surabaya Social Club continues to make waves within the community

RS Premier Surabaya Hospital Social Club constantly goes above and beyond in all its undertakings. Being a social entity at one of the leading hospitals under the Ramsay Sime Darby Health Care Group, it is no surprise that the club stays true to the Group’s three main pillars of sustainability.

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Personal compassion for the needy

The Covid-19 pandemic created massive disruptions around the world. In Malaysia, the number of cases has been on an incline throughout 2021, with government-enforced lockdowns being among the moves to stop the spread.

This has had a negative impact on the country’s economy, with many businesses forced to make difficult choices like downsizing or shut permanently. Ever since the first Movement Control Order (MCO), more and more employees have been laid-off, making them rely on their savings to survive.

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RSD Cares - Health check, consultation & medication for the poor community (ID)

HEADING: Treating the most in need in Indonesia

It is within Ramsay Sime Darby Health Care Group’s DNA to give our very best, more so when it comes to the areas of good health and providing access to optimal clinical care.

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UN Sustainable Development Goals

In the quest to ensure a more sustainable future for all, Ramsay Sime Darby Health Care Group is a proud supporter of the United Nations Sustainable Development Goals (SDGs).

The 17 SDGs outlined by the United Nations aim to promote peace and prosperity while conserving our planet and its precious resources.

These goals cover a broad range of areas including health, job opportunity, education, poverty and social protection, while paying close attention to climate change and the effects on the environment.

RSD Cares is the Group’s commitment to implementing positive changes in all that we do.