Whistle Blowing

At Ramsay Sime Darby Health Care we put our commitment to our patients and the integrity of our organisation at the heart of everything we do. If you feel that trust has been breached, our whistleblowing procedures lay out how to go about reporting it.

Whistleblowing at Ramsay Sime Darby Health Care

Trust and integrity are integral to us at Ramsay Sime Darby Health Care, and we will investigate all whistleblowing diligently and with respect. This page serves as a guideline for the Ramsay Sime Darby Health Care Group’s (RSDHC) stakeholders to report a whistleblowing complaint to the management of RSDHC for action.

RSDHC expects the highest standards of integrity from all its employees and vendors. It takes a serious view of any wrongdoing on the part of any of its employees, management, directors and vendors, in particular with respect to their obligations to RSDHC’s interests and wider commitment to patient care. The whistleblowing channels are established to help stakeholders raise concerns, without fear of retaliation, on any wrongdoing that they may observe in RSDHC.

Types of wrongdoing

Parties can report a whistleblowing complaint if they are aware of any wrongdoing, including, but not limited to the following:

  • fraud;
  • misappropriation of assets;
  • conflict of interest;
  • sexual harassment;
  • criminal breach of trust;
  • illicit and corrupt practices;
  • improper accounting;
  • misuse of confidential information;
  • acts of omissions which are deemed to be against the interest of the group/company laws, regulations or public policies;
  • giving false or misleading information (including suppression of any material facts or information);
  • breaches of any group policies and COBC; or
  • the deliberate concealment of any of the above matters or other acts of wrongdoing

Acting in good faith

RSDHC expects all parties to act in good faith and have reasonable grounds when reporting a whistleblowing complaint. IF allegations are proven to be malicious, parties responsible may be subject to appropriate action, up to and including legal action, where applicable.

Protection from retaliation

Any part that retaliates against someone who has reported a wrongdoing in good faith may be subject to appropriate actions, up to and including legal action, where applicable.

We will endeavour to ensure all complaints remain anonymous, unless at the express permission of the whistleblower, or in situations where we are obliged to reveal such information as a result of statutory or legal requirements.

Whistleblowing channels

The whistleblowing channels are as follows:

  • Whistle Blowing E-Form
  • Email to Board Member
    whistleblowing.rsdhc@
    ramsaysimedarbyhealth.com
  • Letters to:
    Whistleblowing Unit
    Ramsay Sime Darby Health Care
    P.O. Box 3167, Subang Jaya (Baru)
    47507 Selangor, Malaysia

Parties submitting the complaints via emails, faxes or letters, should disclose their names, contact number, details of person(s) involved, nature of allegation, when and where the incident took place and provide evidence, if possible. RSDHC would like to thank you in advance for bringing to attention your concerns. Please be assured that your concerns will be investigated according to established procedures.

Please click here to see the FAQs.